With a background in enterprise systems and process automation, Daniel has spent the past decade streamlining workflows for SMEs using AI-enhanced solutions. His early career in RPA and ERP implementation gives him a unique lens on where automation makes sense – and where it doesn’t. At Multimodal, he leads automation design sprints and champions a “quick-win-first” mindset. Daniel’s blog posts focus on tactical use cases (think invoice processing, lead scoring, or chatbot ROI), always grounded in SME realities.
